At PHYRIONYX, we prioritize customer satisfaction and strive to ensure an exceptional shopping experience. If you are not completely satisfied with your purchase, our returns policy provides straightforward options to facilitate the process.
To be eligible for a return, the item must be unused and in the same condition that you received it with the original packaging. Items must be returned within 30 days of receipt.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund after 10 business days, please contact your bank or credit card company. If there are still issues, you may reach out to our customer support team at [email protected].
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send an email to [email protected] and send the item to our returns address.
To return your product, you should mail your product to: PHYRIONYX Returns Department, 123 Business Lane, Suite 100, Metropolis, NY 12345.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
This policy was last updated on October 1, 2023.